Position Title: 9-1-1 Telecommunicator

Major Function:

The 911 Public Safety Telecommunicator is a training level position intended for individuals with little or no comparable public safety dispatching experience. A 911 Public Safety Telecommunicator who successfully passes the training program and probationary period will advance to 911 Public Safety Telecommunicator, which is the full-working level. A new Telecommunicator must successfully acquire FCIC/NCIC certification and County required Emergency Medical Dispatch certification. Under close direct supervision the 911 Public Safety Telecommunicator will receive extensive classroom training, on-the-job instruction and hands-on training in call taking and dispatching of public safety personnel and equipment for law enforcement, fire services, emergency medical and other services. Throughout training, trainees are expected to show progressive growth and ability to apply complex rules, procedures and policies to all work situations. At the end of training and probation, trainees must demonstrate and maintain working competence in the full range of law enforcement, fire, and medical call taking and dispatching functions.

Training and Experience

At least 18 years of age at the time of hire Able to legally work in the United States Possess a High School diploma or GED Certificate of Completion A stable and reliable work history, with at least one year of continuous work experience Successfully complete all recruitment and selection components including, but not limited to, criminal history background to satisfy Florida Department of Law Enforcement standards for NCIC/FCIC operators, physical and physical agilities exams, and drug screening. Stable and reliable work experience in a busy and/or high stress environment that demonstrates candidate’s ability to make good decisions under pressure, multi-tasking abilities, and excellent interpersonal skills communicating with a variety of individuals in many emotional states, including anger, fear, pain, etc.

Deadline For Receiving Applications:

06/30/2017

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