OPERATOR AND DISPATCHER (LATERAL) / City of Cincinnati (OH)

Posted by Capt Craig Freeman on October 16th, 2016

City of Cincinnati (OH) is accepting apps for OPERATOR & DISPATCHER (LATERAL). Until October 28, 2016. Salary $49,854.80 – $55,441.87 annually For details about this career and over 3,500 other fire departments looking to hire firefighters Join FireCareers.com today… Fill out your PROFILE and get access to thousands of career firefighter recruitment’s across the Country. FREE 7 Day Pass

City of Cincinnati (OH)

is accepting applications for:

OPERATOR AND DISPATCHER (LATERAL)

CITY OF CINCINNATI
invites applications for the position of:

OPERATOR AND DISPATCHER (LATERAL)

GENERAL STATEMENT OF DUTIES:
CLOSING DATE/TIME:	10/28/16 11:59 PM
SALARY:	$23.97 – $26.65 Hourly $1,917.49 – $2,132.38 Biweekly $49,854.80 – $55,441.87 Annually
Exam Details:	RESUME MUST BE ATTACHED OR APPLICATION WILL BE REJECTED
Job Type:	Full-time Classified
Location:	Centennial II, Human Resources Department, 805 Central Avenue, Suite 200, Cincinnati, Ohio 45202
Department:	Emergency Communication Center
HR Contact:	Erica Burks, erica.burks@cincinnati-oh.gov
Under general supervision, this employee is assigned to a trainer for training as an Operator Dispatcher and will receive training and certification as an Emergency Medical Dispatcher (EMD). Upon successful completion of training, the candidate will be classified as Operator Dispatcher for the purpose of performing highly responsible work dispatching police protection services, answers telephone requests for emergency services (fire, police, and medical), general information, and referrals. Obtains pertinent information for each emergency situation, and relays the information to the appropriate emergency responders. Must be able to handle high stress situations. Performs other duties as required.
MINIMUM QUALIFICATIONS (KSAS):
(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.) TO QUALIFY AS A OPERATOR AND DISPATCHER: Skill and ability to: Read, spell, and communicate orally and in writing. Evaluate potentially volatile situations and to deal effectively with people. Follow orders and directives. Knowledge of: Procedures for operating the dispatch console. Procedures for querying the computer and the skill to interpret the information. The geographical boundaries of various police districts and jurisdictions. The location of principal streets, major buildings, and institutions. Police and/or other services for referral purposes. Skill to: Speak clearly and concisely. Write legibly so that others may easily read it. Maintain legible and accurate records of activities. Ability to: Listen in order to obtain important information. Remember important work information such as addresses, descriptions, etc. Prioritize and dispatch (route) police calls to the proper destination. Communicate effectively with members of the Police Department and the general public. Remain calm and exercise sound judgment in stressful situations.
REQUIRED EDUCATION AND EXPERIENCE:
RESUME MUST BE ATTACHED OR APPLICATION WILL BE REJECTED Must be a high school graduate or equivalent (GED). College coursework in psychology, education, sociology, communications, criminal justice, public administration, business administration, liberal arts, or any related field is preferred.Each applicant must have a minimum of three years’ experience in emergency service dispatching OR three years’ prior law enforcement, fire services, paramilitary or military assignment. APCO certification highly preferred. Minimum qualifications as listed are highly preferred. Relevant experience may be substituted for education and education may be substituted for relevant work experience. Other Requirements: Must satisfactorily complete a background investigation. Applicants must be free from alcohol and drug dependency and possess emotional stability due to the sensitive and stressful nature of this position. Applicants must be free from felony convictions. Must successfully pass state certification as a Telecommunicator. Must have a valid Ohio driver license, or eligible to obtain one at the time of appointment. OTHER REQUIREMENTS: Must be willing to work rotating shifts, Saturdays, Sundays, and holidays. APCO certification required within probationary period.


Applications for City positions are considered public records under Ohio’s Public Records Act. As a public record, applications maintained by the City shall be made available to any person requesting to view them. AN EQUAL OPPORTUNITY EMPLOYER Reasonable accommodation for qualified people with disabilities. To help us achieve the City’s goal to recruit qualified persons with disabilities, please self-identify at the time of application and at employment interviews. Help the City help you! All offers extended to candidates are contingent upon successful completion of a physical evaluation/drug screen and background check. An applicant with a positive drug test result may not be considered for any position with the City of Cincinnati for a period of one year. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. Our on-line application system is provided by NeoGov. If you have problems while applying online, please contact the Help Desk between 6:00 AM and 6:00 PM Pacific Time Monday – Friday at 1-855-524-5627.
APPLICATIONS MAY BE FILED ONLINE AT: http://agency.governmentjobs.com/cincinnati/default.cfm805 Central Avenue Suite 200 Cincinnati, OH 45202 513-352-2400 humanresourcesjobinformation@cincinnati-oh.gov	Position #16-407(L) OPERATOR AND DISPATCHER (LATERAL) EB

Applications for City positions are considered public records under Ohio’s Public Records Act. As a public record, applications maintained by the City shall be made available to any person requesting to view them.

AN EQUAL OPPORTUNITY EMPLOYER

Reasonable accommodation for qualified people with disabilities. To help us achieve the City’s goal to recruit qualified persons with disabilities, please self-identify at the time of application and at employment interviews. Help the City help you!

All offers extended to candidates are contingent upon successful completion of a physical evaluation/drug screen and background check. An applicant with a positive drug test result may not be considered for any position with the City of Cincinnati for a period of one year. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Our on-line application system is provided by NeoGov. If you have problems while applying online, please contact the Help Desk between 6:00 AM and 6:00 PM Pacific Time Monday – Friday at 1-855-524-5627.

APPLICATIONS MAY BE FILED ONLINE AT:
http://agency.governmentjobs.com/cincinnati/default.cfm805 Central Avenue Suite 200
Cincinnati, OH 45202
513-352-2400

humanresourcesjobinformation@cincinnati-oh.gov

Position #16-407(L)
OPERATOR AND DISPATCHER (LATERAL)
EB

OPERATOR AND DISPATCHER (LATERAL) Supplemental Questionnaire


*	1.	By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. “See resume” is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers. Please indicate you have read and agree with this information.
		Yes, I understand and agree
*	2.	Do you have a minimum of three (3) years’ experience in emergency service dispatching?
		Yes No

*	3.	If you answered “yes” to the above question, please describe your experience.

*	4.	Do you have three years’ experience in the following:
		Law Enforcement Fire Services Paramilitary Military Assignment None of the above
*	5.	If you indicated having three (3) years’ experience in one of the following: law enforcement, fire services, paramilitary or military assignment, please describe your experience:

*	6.	Do you understand that you must satisfactorily complete a background investigation?
		Yes No

*	7.	Candidates meeting the minimum qualifications will receive a Personnel History Questionnaire and disqualifying criteria. The questionnaire must be completed as this is the preliminary component of the Background Investigation. Information provided on the questionnaire may disqualify candidates from moving forward in the process. Do you understand?
		Yes No

*	8.	Do you understand that you must successfully pass state certification as a Telecommunicator?
		Yes No

*	9.	Did you attach a resume? (COPY MUST BE ATTACHED)
		Yes No

*	10.	Do you understand a resume must be attached or application will be rejected?
		Yes No

*	11.	Are you willing to work rotating shifts, Saturdays, Sundays, and holidays?
		Yes No

*	12.	I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the “career seekers” link, and follow the prompts. For technical difficulties, contact NEOGOV support at 855-524-5627.
		Yes, I understand and agree
* Required Question